If you wish to report potential or suspected fraud or infringements, we have established several ways for you to contact us. Appropriate steps will be taken to maintain confidentiality and/or anonymity.

Please do not use these contacts for complaints.

  • by phone: compliance department
  • by email: compliance@remove-this.bkb-bank.com
  • by fax: +49 (0)421 3684-470
  • by mail: Bremer Kreditbank AG, Department Compliance, Wachtstra├če 16, 28195 Bremen, Germany
  • by an external lawyer: Dr. Carsten Thiel von Herff Dr. Carsten

Thiel von Herff is appointed by our bank to deliberate in this matter. If required he will treat your request discretely and with care.

Phone: +49 (0)521 5573-3300

For more information please check:  www.thielvonherff.de/kontakt/